Skip to content

Set Up A Refund Account In QuickBooks

Setting Up Refund Account QuickBooks Desktop

The refund account in the QuickBooks is that if any of the customers place a refund of any product and services purchased before. Then in the QuickBooks user have to set up the refund account for that customer.


QuickBooks Refund Process Types

In QuickBooks, the refund can be done in 2 ways are refund the payment or provide the credit memos to the customer. Below you get the solution for How to set up a refund account in QuickBooks so that, you can do it on your own easily.

If there is any issue or explore more about it you can connect with the team via QuickBooks USA Support team . The team is available 365 days a year to fix all the glitches that you are facing in your QuickBooks account.

How To Set Up A Refund Account In QuickBooks ?

The refund can be initiated in 2 ways that are a direct refund via invoice and the other is creating credit memos. You have to follow the process to get it done easily according to the way of refund done in the account.

For Creating the Credit Memos

  1. In the QuickBooks account, go to the menu option Customers
  2. Then click on the Create Credit Memos/Refunds option
  3. Now in the Customer: Job, click on the arrow for the drop-down menu
  4. Select the customer to whom you made the refund
  5. After that, You have to enter the items for which you are giving them a credit
  6. In the end, click on the Save and Close option.

MyOnePro team gives complete help guide with instruction QuickBooks Payroll Direct Deposit which makes easy to send salary to employees .

For the type of credit, you want to make

  1. Provide refund as the credit in the software account
    1. Go to the Customers option in the QuickBooks menu options
    2. Then from further option click on the Receive Payments
    3. After that in the Received From option, choose the customer for a refund
    4. Now, click on the Discounts and Credits option
    5. In the tab of Credits, click on the credits that apply to the customer and then click on the Done button
    6. In the pop-up confirmation box, click on the Yes button
    7. Then click on Save and close button
    8. Now the credit is applied to the customer’s account.
  2. Give the refund to the client
    1. In this, the check is filled automatically so, click on the OK button
    2. You have to link the check in to your account to the overpayment
    3. In the Customers option, click on the Receive Payments
    4. Then from the drop-down menu, click on the Customer name to whom you have to pay the refund
    5. Click on the option Discounts and Credits
    6. Now, select the check created by you in the option of Available credits
    7. Click on the Done option
    8. Provide the confirmation by clicking on the Yes button in the pop-up box
    9. Then the amount is automatically applied to the invoice without any issues
    10. In the end, click on the Save and Close button.

Help Setting Up Refund Account Issues QuickBooks

The above, solution is checked and verified as it is directly provided by the QuickBooks Support team experts. You can also contact them via MyOnePro Toll Free Number 516-494-3146 , email to MyOnePro Support team, or do a live chat with professionals. The members of the team are experienced so they can easily provide you the solutions to all types of queries and issues. They are happy to serve you by providing great assistance all around the world.

7 thoughts on “Set Up A Refund Account In QuickBooks”

  1. We charge the wrong client for an invoice. We refunded through Merchant but how do we delete the payment from the client’s account?

  2. I have QB Enterprise Solutions 2021 and I am trying to figure out how to refund a cc payment that has been posted to the customers account?

  3. I have received a REFUND from the United States Treasury for overpayment of 941. I am trying to figure out how to record the check and then how to deposit the check. I am running Quickbook 2016 Pro. I don’t have to upgrade it first. I have done this type of transaction before, I just cant remember how. You can provide instructions.

  4. A customer paid us twice for the same invoice. When I give the refund via the credit memo, the amount received goes up not down. using 2019 desktop

  5. how do I refund a credit card purchase from a trust account ,using Pro 2020 when I do a credit or return receipt, it lessens the retainer but the customer then looks like she has a negative balance

Leave a Reply

Your email address will not be published. Required fields are marked *

1 × 3 =

Disclaimer : MyOnePro assemble the showcase the information of accounting software as accurate as possible , aim to provide user can resolve issue and get technical aspects of downloading, installing , update , upgrade accounting software. Intimating the MyOnePro visitor the information shown here for only information purposes. We have no direct or indirect association with any brand or any accounting software manufacturing company. QuickBooks Desktop and related versions are manufactured, promoted and distributed by Intuit®, Inc which is a USA based company. Other software like G-Suite, Gmail, Fiber owned by Google® USA, Excel, DOC, Word, Windows OS, Windows Server have under the copyright trademark of Microsoft® USA. MyOnePro is a team of certified ProAdvisor helps the user for managing accounting software like QuickBooks Pro, Premier, enterprise, POS, Non Profit, Accountant, Retail, Professional services Etc. All the images and content are under copyright of MyOnePro. The more information you can check the full disclaimer. Also for any dispute you need to first intimate our legal team to get full details, any action against web property and other resources of MyOnePro may be liable to penalties and a million dollar claim. Beware of fraudsters!



MyOnePro Tollfree Number
Toll Free: +1800-983-3079 user