How to Fix QuickBooks Error 1712?

Fix QuickBooks Error 1712

Due to its recent popularity, QuickBooks has become a popular choice for entrepreneurs worldwide for their accounting and bookkeeping needs. However, it’s important to acknowledge that the software is not immune to errors. One common issue you may encounter is QuickBooks error 1712, which can occur when you attempt to install QuickBooks Desktop in a corrupted folder or if the operating system is damaged.

To rectify this error, several troubleshooting methods can be employed. To gain insight into these techniques, continue reading this post.

Additionally, our 24/7 QuickBooks error support team is available to assist you with resolving this issue. Our team of highly experienced and certified accounting experts is dedicated to providing exceptional support services around the clock.

What do you Understand About QuickBooks Error 1712?

This error is usually stated with an error message stating:

Intuit QuickBooks Desktop Installer

We’re sorry! Something went wrong with your installation.

QuickBooks Error 1712. One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.

If you encounter this error code, it may be because you’re trying to install or update QuickBooks in a corrupted folder. Additionally, corrupted folders or an outdated or damaged operating system can also cause this issue. The error can hinder the installation/update process due to system-level problems and affect system performance.To resolve this error, we recommend uninstalling the currently installed software and then installing the program in a different location other than the default.

What are the Causes Behind QuickBooks Error 1712?

Now that you’re aware of this error, it’s important to understand the potential causes behind the QuickBooks installation failed error 1712. Several factors can contribute to this error, including:

  • Installing QuickBooks without uninstalling the previous version.
  • Registry corruption.
  • Malware attack.
  • Installing a corrupted QuickBooks package.
  • Making certain changes to the software within the same computer.

What are the Symptoms of Install Error 1712 in QuickBooks?

There can be certain signs and symptoms that can help you to identify QuickBooks error 1712. The Symptoms include:

  • Blue screen
  • Input/output error
  • QuickBooks freezes
  • Shutdown issues
  • HTTP error
  • Laptop/system issues
  • Improper QuickBooks installation

What are the Important Steps to Implement Before Troubleshooting?

Before you get into the complex part of the process, try this simple method:

Restart your system.

Restart Your System

Then use the Task Manager to close all QuickBooks versions running in the background.

Task Manager

Try to install the software one more time.

Install QuickBooks Software

Also Read: QuickBooks Keep Freezing

What are the Methods to Fix the Error 1712 When Installing QuickBooks Desktop?

When encountering error code 1712 in QuickBooks Desktop, consider the following solutions:

Method 1: Terminate all processes in the task manager:

Terminate All Processes in Taskbar
  • Begin by pressing the “Ctrl” + “Shift” + “Delete” keys simultaneously on your keyboard.
  • Afterward, select the “Processes” tab from the opened Task Manager window.
  • Identify and select the QuickBooks software that is currently running.
  • Click on the “End Task” button to terminate the QuickBooks program.
  • Finally, restart your computer system to complete the process.

Method 2: Track the application data in the registry

Begin by pressing the “Start” key and searching for “regedit.exe”.


Following that, enter the path “HKEY_CURRENT_USERS\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders”.

enter the path

Next, double-click on the “AppData” entry.

App Data

Change the “Original” value to the local profile path.

local profile path

Method 3: Use QuickBooks tools hub program

Step 1: Use the QuickBooks Tools Hub’s Quick Fix My Program

  • Download and Install QuickBooks Tools Hub: Start by downloading and installing the QuickBooks Tools Hub program.
  • Close QuickBooks Tasks: Before proceeding, ensure that all QuickBooks software tasks are closed.
  • Download the QuickBooks Tool Hub File: Locate and download the QuickBooks Tool Hub file, saving it in an easily accessible location.
  • Open the Downloaded File: Once downloaded, double-click the QuickBooksToolHub.exe file to open it.
QuickBooks Tool Hub
  • After that, follow the on-screen steps to install QuickBooks and agree to the terms and conditions.
  • Once the installation is complete, double-click the QuickBooks Tool Hub icon on your Windows desktop to open it.
  • In the QuickBooks Tool Hub, select the Program Problems tab.
  • Now, select the Quick Fix my Program option.
QuickBooks Tool Hub

After retrying the installation of QuickBooks Desktop, verify if the QuickBooks error message 1712 has been resolved, to complete the process.

Step 2: Using QuickBooks Install Diagnostic Tool, form Tool Hub

  • Start by opening the tool hub program on your system and navigating to the Installation Issues tab.
QuickBooks Tool Hub
  • Next, select the “QuickBooks install diagnostic tool” option from the available options.
  • Download the QuickBooks install diagnostic tool from the provided link and install it on your system.
  • After the installation is complete, close all running applications in the background.
  • Run the QuickBooks diagnostic application.
  • Locate the “I am having problems installing QuickBooks” option and select the “OK” tab.
  • Finally, reboot the QuickBooks program to complete the process.

To address QuickBooks installation problems, proceed to Step 3, which involves using the Quick Fix my Program tool from the QuickBooks Tools Hub.

  • Open the QuickBooks Tools Hub and navigate to the Program Problems tab.
  • Select the Quick Fix my Program tab.
  • Attempt to install QuickBooks again.

Method 4: Reinstall QuickBooks desktop

  • To download the latest QuickBooks desktop application, visit the official Intuit website
  • Then, select your country, product, and the latest version of QuickBooks, and click the “Search” button. 
Download QuickBooks Desktop
  • Next, select the latest version and click the “Download” button.
Standard Setup

If the above methods don’t resolve the issue, create a new Windows user with administrator rights and try installing QuickBooks again.

Method 5: Provide Admin Rights to the QuickBooks software

  • Click the “Windows Start” button and open the “Control Panel.”
  • In the “Control Panel,” go to the “User Accounts” section.
  • Locate “QBDataServiceUserXX” from the list that corresponds to your QuickBooks version:
    • In QuickBooks Desktop 2020, look for “QBDataServiceUser30.”
    • In QuickBooks Desktop 2019, look for “QBDataServiceUser29.”
QuickBooks Enterprise
  • Under “Change account type,” select “Administrator.”
  • To save your changes, click on the “Apply” button.
  • Follow the instructions provided for each QB Database Server Manager that you are using.

Method 6: Go for Windows Update

  1. To begin the process, press the Start button and navigate to the System settings.
  2. Within the Settings, select the Update and Security option.
  3. Proceed to the Windows Update tab by clicking on it.
  4. Check for any available updates by clicking on the Check for Updates option.
  5. If an update is available, click on the Get Update option to initiate the download and installation on your PC.

Also Read: Fix QBDBMGRN Not Running On This Computer Error


If the QuickBooks error code 1712 persists despite following the aforementioned technical methods, you can reach out to our experts through our helpline for further assistance and troubleshooting.

Frequently Asked Questions (FAQs):

What is QuickBooks Error 1712?

What are the Causes of QuickBooks Error 1712?

How to Install QuickBooks Diagnostic Tool?

  • Open the Tool Hub program on your PC.
  • Navigate to the Installation Issues tab.
  • Select the QuickBooks Install Diagnostic Tool option.
  • Download and install the diagnostic tool on your system.


Leave a Reply

Your email address will not be published. Required fields are marked *