How to Fix QuickBooks Won’t Open or Doesn’t start Error


QuickBooks won’t open error is a basic error that happens when trying to access the company file or its data. It interrupts the opening of the company file and may freeze the application. It is quite frustrating when you are unable to open QuickBooks. It might be because of a damaged hard drive or long company file or maybe installation issues. There are many other reasons which trigger the occurrence of QuickBooks won’t open error. The below article is rounded up with the troubleshooting guide to tackle when you are unable to open QuickBooks. It contains the major causes and reasons accordingly. Also sometimes QuickBooks Won’t Open After Windows Update problem also faced by user

Reasons for QuickBooks Won’t Open or Doesn’t Start Error:

  • Long company file name
  • Corrupted company file
  • Outdated Operating system
  • Wrong or incomplete installation of QuickBooks Desktop
  • Corrupted QBWUSER.INI file

What are the Major Impacts of QuickBooks Won’t Open or doesn’t start Error?

  • The system failed to respond to the inputs
  • Incorrect installation
  • The computer freezes
  • Operating system old version
  • Failed to open QuickBooks company file

Unable to Open QuickBooks Company File

If you encounter this QuickBooks error while working in QuickBooks, check your QuickBooks if it closes unexpectedly. If you face this error while working in the Bank Feeds module in QuickBooks 2014, check the Error: QuickBooks has stopped working while working in the bank feeds module in 2014.

How to Resolve QuickBooks Won’t Open or doesn’t start Error?

Here is the list of steps you need to follow to fix QuickBooks won’t open error:

Method 1- Use QuickBooks Tool Hub:

For this download QuickBooks tool hub to assist in resolving general errors. Make sure you have downloaded the advanced version of QB Tool Hub. Here are the steps to use QuickBooks Tool Hub:

  • First close QuickBooks Desktop
  • Next download the advanced version of the QuickBooks tool hub
  • Now launch the downloaded file
  • Follow the instructions on the screen to confirm to install & agree to the term & conditions
  • Once completed the installation is then double-click on the icon
  • It will open the tool hub

Method 2- Close QBW2.exe Process:

  • Initially, give a right-click on the taskbar
  • Choose Start Task Manager
  • Hit Processes button
  • Select the Image Name Header to filter the processes alphabetically
  • Next, find and choose QBW32.EXE
  • Hit the End Process button

Method 3- Rename the QBWUSER.ini file:

  • Find the QBWUSER.ini file and give right-click on it
  • Select Rename button
  • Now rename the file named QBWUSER.ini  in QuickBooks with the below steps:
  • Enter the insert.old  in the last file name
  • Next, rename the ecml.file

Method 4- QuickBooks Application Suppress:

Here is the list of steps you need to suppress the QuickBooks program

  • Initially right-click on the icon named QuickBooks Desktop
  • Next press & hold the Ctrl button and then hit the Open button
  • Don’t release the Ctrl button until the No company open page displays
  • Choose a company file
  • Click Open

Method 5- Run QuickBooks Installation Diagnostic tool:

  • First, open the QuickBooks Tool Hub
  • Click on the Installation issues button
  • Choose QuickBooks install Diagnostic Tool
  • It might take up few minutes
  • Once the tool completes, restart the computer
  • Launch QuickBooks Desktop & open the data file

Method 6- QuickBooks Desktop Installation Repair:

Here are the steps to repair QuickBooks Desktop installation:

  • Initially, you required to take the company file backup, restart the system
  • Click the Windows Start tab
  • Hit Control Panel
  • Choose Programs & Features button
  • Find the QuickBooks in the program list
  • Hit Uninstall
  • Choose Continue
  • Click Next button
  • Select Repair and then click Next
  • Once finished the repair then restart the system

Method 7- Move the Company File to a New Location:

If the company file is on a network drive then copy it to the system local drive. Follow the steps:

  • First of all, create the new folder in your System’s C drive
  • Next, open the folder with the company file
  • Press & hold the Ctrl key on the keyboard, choose the company file and .TLG file
  • Give a right-click on the file and choose the Copy button
  • Next, open the new folder, give a right-click and then choose Paste


Hopefully, the above-mentioned helped you in fixing errors regarding “QuickBooks failed to start”, “QuickBooks stuck on loading screen”, and “QuickBooks not responding” errors. If none of the solutions helped you in fixing the QuickBooks won’t open error then there might be some other technical reasons behind it. In this case, it is a better option to contact a professional team. It will save precious time and effort. A hub of experts is there! Line up a call, and use a live chat or email address to reach them for further assistance.

Frequently Asked Questions

  1. How can I Create the New Windows Admin to fix QuickBooks Does not Start Issue?

    1. Open Control Panel
    2. Double click on the User Account tab
    3. Click Manage user
    4. Hit Add button
    5. Add the Administrators credentials
    6. Choose Administrator button
    7. Click Finish tab

  2. Why I am not able to open QuickBooks which has a company file open?

    1. Download the latest version of QuickBooks
    2. Turn off the hosting tab on the workstation
    3. Check the company file and close all processes from the task manager
    4. Verify the file properties
    5. Next move & rename the company file
    6. Now rename.TLG & .ND file
    7. Next Run Quick Fix my program

  3. How would I check if my QuickBooks is registered or not?

    1. Open QuickBooks and press the F2 key
    2. It will display the product window
    3. Verify the QuickBooks status at the license number right corner
    4. It will show the registration details

  4. How can I fix the error if QuickBooks is not registered?

    For this, you can activate QuickBooks by giving a click on the Help button and then following the  instructions for activation

Related Resources

QuickBooks Keeps Crashing
QuickBooks Keeps Aborting
Unable To Access QuickBooks Company File


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