Fix QuickBooks Error 80070057 – Parameter is Incorrect

Fix QuickBooks Error 80070057

In the realm of accounting software, QuickBooks stands as a prominent figure, assisting millions of businesses globally. However, in the digital landscape, errors are not uncommon, and one that frequently surfaces is QuickBooks Error Code 80070057. This issue can interrupt operations and cause frustration. To address this challenge, we will embark on a journey to understand its causes, symptoms, and the most effective solutions. By doing so, we aim to empower businesses to navigate this obstacle and maintain the integrity of their financial records.

What Do You Understand About QuickBooks 80070057 Error?

QuickBooks Error 80070057 is a runtime error that occurs when trying to access a company file. It generally signals an issue with communication between QuickBooks and the company file over a network, especially on a different machine like a server or host.

Essentially, this error indicates that you lack the necessary permissions to delete or manage QuickBooks files within a designated folder. For multi-user operation of QuickBooks, you need the capability to read, write, and manage (delete/create) QuickBooks company files in that specific folder.

What Are the Causes Behind the QuickBooks 80070057 Error?

Here are some of the most relevant causes for QuickBooks Error 80070057: 

  • Firewall Settings:
  1. Firewalls protect your network, but strict or incorrect settings can prevent QuickBooks from accessing necessary server files, resulting in Error 80070057.
  • Antivirus Interruption:
  1. BitDefender antivirus can sometimes interfere with QuickBooks. If it blocks runtime or company files, adjust its settings to allow QuickBooks access.
  • Change in Company File Extension:
  1. A ransomware virus attack can change a company file’s extension, making it unreadable. Example: company.qbw to company. abc.
  • Corrupted QuickBooks Installation Files:
  1. QuickBooks requires specific installation files to run correctly. If they get corrupted due to hard drive problems, QuickBooks may malfunction.
  • Company Files on a Pen Drive:
  1. Removing the pen drive with company files during QuickBooks use can trigger the error due to sudden file access loss.
  • Damage during QuickBooks Installation:
  1. Interrupting the QuickBooks installation process due to a computer crash or unintentional closure can cause incorrect configuration or corruption of installation files.
  • Damage Network Data (.ND) files:
  1. Damaged Network Data (.ND) files, which store information for accessing QuickBooks company files in multi-user mode, can lead to Error 80070057. This often occurs when users attempt to relocate or delete .ND files, making them unreadable.

What Are the Signs of QuickBooks Error 80070057? 

Symptoms of QuickBooks Error 80070057:

  • Error Message: “The Parameter is Incorrect.” This is a direct indication of the error and appears when attempting to open a company file.
  • Sudden Company File Crash: The company file unexpectedly closes while working, especially in multi-user mode. An unstable network can exacerbate the issue, leading to random crashes.
  • Lack of Admin Permissions: If the user logged into the computer does not have administrator privileges for QuickBooks, they cannot make significant changes like editing or deleting company files, resulting in the error.
  • Frequent Windows Freezing: QuickBooks has file size limitations (150MB for Pro and Premium editions, 1GB for the Enterprise edition). If the file size exceeds these limits, QuickBooks might struggle, causing frequent freezing of the Windows operating system, affecting both QuickBooks and overall system performance.
  • Frequent QuickBooks Crashing: Repeated QuickBooks crashes without an apparent reason could indicate this error. It can disrupt workflow and potentially cause data loss if not addressed promptly.

It’s important to note that experiencing these symptoms doesn’t guarantee the presence of QuickBooks Error 80070057; they could indicate other issues with QuickBooks or the computer system. However, if these symptoms result in the error message “The Parameter is Incorrect,” it’s likely that you’re dealing with this specific QuickBooks error.

What are the Different Types of QuickBooks 80070057 Error?

  • Unexpected Error Due to Corruption or Damage:

  1. QuickBooks may encounter an unexpected error due to corrupt company or installation files.
  2. The error message may not explicitly state “The parameter is incorrect,” but it is a variation of the same error caused by file issues.
  • Insufficient Permissions to Delete Files:

  1. A message stating “You do not have sufficient permissions to delete files” may appear.
  2. This variation commonly occurs when launching QuickBooks directly from the .qbw file or when Bitdefender blocks the port used by QuickBooks.
  3. The error results from permission restrictions or third-party software interference.
  • Unexpected Error with Company File:

  1. An unexpected error message may be displayed when running QuickBooks with a company file.
  2. This could indicate issues with the file, such as corruption or incompatibility.
  • Incorrect Parameters with Company File Types:

  1. The error message “The parameter is incorrect” may appear if the user clicks on specific file types (QBB, QBM, QBW, ND, or TLG).
  2. This error occurs when QuickBooks cannot correctly read or access these file types, potentially due to incorrect file associations or corruption.

While each error variation may have a slightly different underlying cause, they all fall under QuickBooks Error 80070057. Therefore, similar troubleshooting steps can be applied to resolve these variations.

What are the Steps Involved in Resolving QuickBooks Error 80070057? 

Pre-Solution Preparations:

  • Back-Up Your Company File:
  1. Create a copy of your QuickBooks company file on an external hard drive or a safe location on your computer.
  • Download QuickBooks Software:
  1. Visit the official QuickBooks website and download the latest version of the software.

Solution 1: Run QuickBooks as an Administrator:

  • Right-click and Select:
  1. Locate the QuickBooks icon on your desktop or in the Start menu.
  2. Right-click on the icon and select “Run as administrator” from the context menu.
Run QuickBooks as an Administrator
  • Check for Error Resolution:
  1. Launch QuickBooks and check if the Error 80070057 persists.

Solution 2: Open the Company File in QuickBooks

  1. Start the QuickBooks application on your computer.
  2. From within QuickBooks, attempt to open the company file you desire.
Open the Company File in QuickBooks

Solution 3: Relocate the Company File

  1. Create a new folder on the C:\ drive or an alternative available location on your computer.
  2. Transfer the company file to this newly created folder.
  3. Verify if you can now access and run the specific company file.

Solution 4: Update QuickBooks to the Latest Version

  1. In the QuickBooks software, go to the ‘Help’ menu and choose ‘Update QuickBooks.’
  2. Open the ‘Update QuickBooks Desktop Now’ tab.
Update QuickBooks to the Latest Version
  1. Select the ‘Reset Update’ checkbox to remove any previously downloaded updates.
  2. Click ‘Get Updates’ and restart QuickBooks once the updates have been downloaded.

Solution 5: Use QuickBooks File Doctor

  1. Download and install the QuickBooks Tools Hub on your computer.
  2. Open the Tools Hub and choose the “Company File Issues” option.
  3. Run the QuickBooks File Doctor and select your company file from the list provided.
QuickBooks File Doctor

Solution 6: Modify Firewall Settings

  1. To ensure QuickBooks access, add exceptions in your firewall settings.
  2. Follow your firewall provider’s instructions to modify the settings and grant QuickBooks permission to send and receive data.

Solution 7: Configure BitDefender Antivirus Software

  1. Launch BitDefender 10.0 and navigate to the ‘Antivirus’ section.
  2. Select ‘Custom Level’ from the available options.
  3. Choose ‘Exclude path from the scan’ to specify the file or folder you want to exclude from scanning.
  4. Click on ‘New Item’ and select either ‘mapped drive’ or ‘UNC path’ to browse and select the specific file or folder you want to exclude from the scans.

Solution 8: Verify the File Name Extension

  1. To access the QuickBooks tab in the company file properties, right-click on the company file, choose “Properties,” then select the “QuickBooks” tab.
  1. Click ‘OK’ after noting down the file extension.
  1. Before attempting any recovery steps, rename the file extension of the corrupted QuickBooks company file and create a new folder as a backup.
  2. Copy and paste the corrupted company file into the newly created backup folder.
  3. Rename the file extension of the corrupted file in the backup folder to .qbm and save the changes.
  4. Try restoring the company file using the newly created .qbm file.
  5. If the above step fails, rename the file extension of the corrupted file in the backup folder to .qbb and attempt to restore the backup again.
  6. If the error persists, rename the file extension of the corrupted file in the backup folder to .qbx.
  7. Finally, launch QuickBooks Desktop and create a new folder. Copy and paste the corrupted company file into the newly created folder.

Solution 9: Cleaning Up Drive Space

Often, the buildup of unnecessary files, or “junk files,” can cause issues. Notably, when Windows undergoes a system update, it typically saves the previous version in a directory occupying considerable storage space. To quickly assess the available storage space on your primary drive, follow these steps:

  1. Press the “Win” and “E” keys together to open File Explorer.
  2. Navigate to “This PC.”

If you notice that your available storage space is insufficient, proceed with the following steps:

  1. Right-click on the primary drive displaying limited storage.
  2. Select “Properties” from the context menu.
  • Click the “Disk Cleanup” button.
  • In the Disk Cleanup window, select “Clean up system files.”
  • Select the checkboxes for “Recycle Bin” and “Windows Update Cleanup.”
  • Click the “OK” button.
  • Select the “Delete Files” option.

Solution 10: Sync the Windows Date and Time

Experiencing error 0x80070057 could be due to an incorrect time and date synchronization in Windows. To resolve this, follow these steps:

  1. Check the time and date displayed in the Windows Taskbar.
  2. If there are any discrepancies, take the following actions:
  • For Windows 11:
  • Press Win + I to launch the Settings app
  • Select “Time & language” followed by “Date & time.”
  • For Windows 10:
  • Right-click on the Taskbar and choose “Adjust date/time.”
  1. Enable the following options:
  • Set time automatically
  • Adjust for daylight saving time automatically
  • Set time zone automatically
  1. Click on the “Sync now” button to synchronize the time.

If the issue persists despite these steps, it may indicate a different technical problem requiring further investigation.

Solution 11: Use the System File Checker

Windows includes a built-in System File Checker (SFC) tool that can scan your system for potentially corrupted files. To perform this scan, follow these steps:

  1. Open an elevated Command Prompt by right-clicking the Start Menu and selecting either “Command Prompt (Admin)” or “Windows PowerShell (Admin).”
  2. Run the following command: sfc /scannow.
  3. This scan may take some time, so please only close the Command Prompt window once the verification process reaches 100%. Upon completion, you’ll receive one of the following messages:
  1. If you receive the message “Windows Resource Protection did not find any integrity violations,” your system does not contain any corrupted files, and you may need to explore other solutions for your issue.
  2. If you encounter the message “Windows Resource Protection could not perform the requested operation,” reboot your system into Safe Mode and rerun the sfc /scannow command.
  3. If you receive the message “Windows Resource Protection found corrupt files and successfully repaired them,” the CBS.Log file at %WinDir%\Logs\CBS\CBS.log will contain the details about the repairs.
  4. If you receive the message “Windows Resource Protection found corrupt files but could not fix some,” you’ll need to perform manual repairs. Here are the steps to perform manual repairs:
  • Open an elevated Command Prompt.
  • Run this command:
    findstr /c:”\[SR\]” %windir%\\Logs\\CBS\\CBS.log > “%userprofile%\\Desktop\\sfcdetails.txt”
    This will copy the SFC log details to a plain text file named “sfcdetails.txt” on your desktop.
  • The “sfcdetails.txt” file contains information about corrupted files that the SFC process could not replace.
  • To manually replace the corrupted files:
    • Open an elevated Command Prompt.
    • Use the following commands, replacing “pathandfilename” with the file path provided in the “sfcdetails.txt” file:

Solution 12: Run the DISM Command

Utilize the DISM (Deployment Image Service and Management Tool) command to efficiently download and restore system files. Follow these steps:

  1. Access the Windows Command Prompt.
  2. Input the command: DISM /Online /Cleanup-Image /RestoreHealth.
  3. The process duration depends on system’s health and corruption extent.
  4. Upon completion, verify if files have been replaced or repaired.
  5. Restart your computer.
  6. Post-restart, run the sfc /scan now command once more.

Frequently Asked Questions (FAQ):

What is QuickBooks Error 80070057?

What causes QuickBooks Error 80070057?

What is the QuickBooks File Doctor?

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